Frequently Asked Pest Control Questions.
Q: Is your inspection free?
A: In most cases, for general pests, we give an over-the-phone price for our services. We will ask a few questions about the problem you are having weather it is a rodent, ants, or cockroaches, and in some cases, we will ask you to send some pictures if applicable to determine a treatment cost. In case of termites, we will do an on-site estimate for free if you are just looking for a treatment estimate, but if you are not sure if you have Termites then we charge a fee for our on-site Termite Inspection.
Q: Are your treatments safe for children and pets?
A: All of Citi Termite Control treatments are safe for normal living conditions. All products used are registered by the EPA and approved for use by the NYDEC.
Q: Are your technicians certified and trained?
A: Yes, all of Citi Termite Control technicians are trained in multiple pest control categories, we have to by law in order to operate in New York State.
Q: Do you use an integrated pest management (IPM) approach?
A: Yes, Citi Termite Control uses an IPM approach for all of its pest management projects.
Q: How much does it cost to treat termites?
A: The cost varies depending on the type of Termite treatment as well as the size of the property.
Q: Do you offer same-day service?
A: In most cases, yes, unless we are extremely booked or the weather does not permit.
Q: How long do the products take to dry or be effective?
A: Most products Citi Termite Control uses are effective right away, and some work best over time, like in Termite treatments.
Q: Do I need to leave my house during the treatment, and for how long?
A: In most cases, you do not have to leave your home when Citi Termite Control performs a General Pest Control treatment. In case you have to leave, then you will be advised by our Techs before they perform any treatment.
Q: Do you offer eco-friendly or non-chemical alternatives?
A: Yes, in some cases, we offer eco-friendly or non-chemical alternative treatments for those customers requesting them.
Q: Do you have testimonials or references from local customers?
A: Yes, you can find them on our website and more on Google.
Q: How to tell if I have termites?
A: Wood damage, Mud shelter tubes (mud tubes) — pencil‑thick dirt tubes running up foundation walls, in basements, boiler rooms, or crawlspaces. Swarmers or shed wings — winged termites (swarmers) or loose translucent wings found near windows, light sources, or doors. Termite body parts — dead bodies or body parts left behind after swarming.
Conditions that attract termites — wood piles against the house, wood‑to‑soil contact, excessive moisture, or leaks (repair leaks to reduce risk).
Q: How long have you been in business?
A: Citi Termite Control has been serving the Jamaica, Queens community for over 30 Years.
Q: Are you licensed and insured?
A: Yes, Citi Termite Control is licensed by the DEC and fully insured to operate in NY State.
Q: Do you provide a warranty for Termite Treatment?
A: Yes, we do, as long as a full Termite treatment is performed. A one-year warranty is usually included. unless otherwise stated.
Q: Is your inspection free?
A: In most cases, for general pests, we give an over-the-phone price for our services. We will ask a few questions about the problem you are having weather it is a rodent, ants, or cockroaches, and in some cases, we will ask you to send some pictures if applicable to determine a treatment cost. In case of termites, we will do an on-site estimate for free if you are just looking for a treatment estimate, but if you are not sure if you have Termites then we charge a fee for our on-site Termite Inspection.
Q: Are your treatments safe for children and pets?
A: All of Citi Termite Control treatments are safe for normal living conditions. All products used are registered by the EPA and approved for use by the NYDEC.
Q: Are your technicians certified and trained?
A: Yes, all of Citi Termite Control technicians are trained in multiple pest control categories, we have to by law in order to operate in New York State.
Q: Do you use an integrated pest management (IPM) approach?
A: Yes, Citi Termite Control uses an IPM approach for all of its pest management projects.
Q: How much does it cost to treat termites?
A: The cost varies depending on the type of Termite treatment as well as the size of the property.
Q: Do you offer same-day service?
A: In most cases, yes, unless we are extremely booked or the weather does not permit.
Q: How long do the products take to dry or be effective?
A: Most products Citi Termite Control uses are effective right away, and some work best over time, like in Termite treatments.
Q: Do I need to leave my house during the treatment, and for how long?
A: In most cases, you do not have to leave your home when Citi Termite Control performs a General Pest Control treatment. In case you have to leave, then you will be advised by our Techs before they perform any treatment.
Q: Do you offer eco-friendly or non-chemical alternatives?
A: Yes, in some cases, we offer eco-friendly or non-chemical alternative treatments for those customers requesting them.
Q: Do you have testimonials or references from local customers?
A: Yes, you can find them on our website and more on Google.
Q: How to tell if I have termites?
A: Wood damage, Mud shelter tubes (mud tubes) — pencil‑thick dirt tubes running up foundation walls, in basements, boiler rooms, or crawlspaces. Swarmers or shed wings — winged termites (swarmers) or loose translucent wings found near windows, light sources, or doors. Termite body parts — dead bodies or body parts left behind after swarming.
Conditions that attract termites — wood piles against the house, wood‑to‑soil contact, excessive moisture, or leaks (repair leaks to reduce risk).
Q: How long have you been in business?
A: Citi Termite Control has been serving the Jamaica, Queens community for over 30 Years.
Q: Are you licensed and insured?
A: Yes, Citi Termite Control is licensed by the DEC and fully insured to operate in NY State.
Q: Do you provide a warranty for Termite Treatment?
A: Yes, we do, as long as a full Termite treatment is performed. A one-year warranty is usually included. unless otherwise stated.
Bed Bug FAQ
Q: What are Bed Bugs?
A: Bed bugs are parasitic insects that feed on the blood of humans.
Q: What Do Bed Bugs Look Like?
A: Adult Bed bugs look like apple seeds, and are small (approximately ¼ inch long), oval in shape, and reddish-brown in color. Juvenile Bed bugs, known as nymphs, differ from adults in that they are often much smaller (1 millimeter) and appear clear or tan in color.
Q: Can I See Bed Bugs?
A: While Bed bugs are visible to the naked eye, they are most active at night, and due to their cryptic nature, they are not often seen during the day.
Q: Where Do Bed Bugs Hide?
A: Because Bed bugs are small and flat, they can squeeze into tiny cracks and crevices on the mattresses and box springs, behind headboards, and inside furniture. They prefer to live in groups and are often found in clusters where the adults, nymphs, and eggs are together in a protected area.
Q: How Did I Get Them?
A: Bed bugs are adept hitchhikers. They travel in luggage, on clothing, and inside furniture. They are found in hotels, movie theaters, train cars, airplanes, and many other public places where people are at a resting state for a period of time.
Q: What do bed bug bites look like?
A: Bed bug bites are difficult to distinguish from flea or mosquito bites because (as with all biting insects), not all skin reactions are the same. Bed bugs bite the exposed skin of humans while they are sleeping or at rest, often including the neck, face, arms, and hands.
Q: Why Am I Being Bitten and My “Significant Other” Isn’t?
A: The anesthetic that a Bed bug uses to numb your skin--so you won’t feel the bite--may or may not cause a visible allergic reaction. This allergic reaction may cause raised, red bumps or blemish-like skin irritation, accompanied by an itching sensation. While some people find that they observe mild to severe discomfort and itchiness, others may observe no discomfort or bite marks at all.
Q: Can I Treat for Bed Bugs Myself?
A: Bed bugs are “very difficult” to treat, even for some well-trained technicians. You should not attempt to control an infestation with do-it-yourself products, but rather leave the treatment to the professionals.
Q: How Does Citi Termite Control Treat for Bed Bugs?
A: We use the latest products and techniques in the battle against these blood-sucking arthropods. While individual circumstances vary from household to household, we may use a combination of techniques that include traditional insecticide treatments and eco-friendly, green alternatives.
Q: How Many Treatments Will It Take To Get Rid of Bed Bugs?
A: Typically, at least two treatments are needed. This is because bed bug eggs, which are very small, hard to locate, and may survive treatment, may hatch into tiny bed bug nymphs, which are often unaffected by the pesticide residue of the prior treatments.
Q: Should I Throw Out My Mattress and Furniture?
A: In most cases, we do not recommend that you discard mattresses, box springs, or furniture as these items can be inspected and treated successfully.
Q: How Do I Prepare for a Bed Bug Treatment?
A: We have a detailed checklist located on our bed bug service page. If you should have further questions regarding Bed bugs or treatment preparedness, please do not hesitate to contact us.
Citi Termite Control Inc | NYS DEC Reg. #16831 | (718) 845 5294 | www.cititermitecontrol.com
Q: What are Bed Bugs?
A: Bed bugs are parasitic insects that feed on the blood of humans.
Q: What Do Bed Bugs Look Like?
A: Adult Bed bugs look like apple seeds, and are small (approximately ¼ inch long), oval in shape, and reddish-brown in color. Juvenile Bed bugs, known as nymphs, differ from adults in that they are often much smaller (1 millimeter) and appear clear or tan in color.
Q: Can I See Bed Bugs?
A: While Bed bugs are visible to the naked eye, they are most active at night, and due to their cryptic nature, they are not often seen during the day.
Q: Where Do Bed Bugs Hide?
A: Because Bed bugs are small and flat, they can squeeze into tiny cracks and crevices on the mattresses and box springs, behind headboards, and inside furniture. They prefer to live in groups and are often found in clusters where the adults, nymphs, and eggs are together in a protected area.
Q: How Did I Get Them?
A: Bed bugs are adept hitchhikers. They travel in luggage, on clothing, and inside furniture. They are found in hotels, movie theaters, train cars, airplanes, and many other public places where people are at a resting state for a period of time.
Q: What do bed bug bites look like?
A: Bed bug bites are difficult to distinguish from flea or mosquito bites because (as with all biting insects), not all skin reactions are the same. Bed bugs bite the exposed skin of humans while they are sleeping or at rest, often including the neck, face, arms, and hands.
Q: Why Am I Being Bitten and My “Significant Other” Isn’t?
A: The anesthetic that a Bed bug uses to numb your skin--so you won’t feel the bite--may or may not cause a visible allergic reaction. This allergic reaction may cause raised, red bumps or blemish-like skin irritation, accompanied by an itching sensation. While some people find that they observe mild to severe discomfort and itchiness, others may observe no discomfort or bite marks at all.
Q: Can I Treat for Bed Bugs Myself?
A: Bed bugs are “very difficult” to treat, even for some well-trained technicians. You should not attempt to control an infestation with do-it-yourself products, but rather leave the treatment to the professionals.
Q: How Does Citi Termite Control Treat for Bed Bugs?
A: We use the latest products and techniques in the battle against these blood-sucking arthropods. While individual circumstances vary from household to household, we may use a combination of techniques that include traditional insecticide treatments and eco-friendly, green alternatives.
Q: How Many Treatments Will It Take To Get Rid of Bed Bugs?
A: Typically, at least two treatments are needed. This is because bed bug eggs, which are very small, hard to locate, and may survive treatment, may hatch into tiny bed bug nymphs, which are often unaffected by the pesticide residue of the prior treatments.
Q: Should I Throw Out My Mattress and Furniture?
A: In most cases, we do not recommend that you discard mattresses, box springs, or furniture as these items can be inspected and treated successfully.
Q: How Do I Prepare for a Bed Bug Treatment?
A: We have a detailed checklist located on our bed bug service page. If you should have further questions regarding Bed bugs or treatment preparedness, please do not hesitate to contact us.
Citi Termite Control Inc | NYS DEC Reg. #16831 | (718) 845 5294 | www.cititermitecontrol.com
|
|
Pest Control in Jamaica, Queens. ©2026 Citi Termite Control Inc - 153-18 122nd Ave, NY 11434 718 845 5294
NYSDEC Reg. #16831 MBE# MWCERT2019-2489
NYSDEC Reg. #16831 MBE# MWCERT2019-2489